:root{--bg:#f4f6fb;--surface:#fff;--surface2:#f8f9fd;--text:#171821;--muted:#687086;--line:#e1e5ef;--accent:#6857eb;--accent2:#4e3bd4;--success:#12805b;--danger:#b92f43;--warning:#9a6500;--nav:#151620;--shadow:0 18px 55px rgba(25,27,45,.10);--radius:20px}html[data-theme=dark]{--bg:#0d0f17;--surface:#161924;--surface2:#1c202d;--text:#f4f5fb;--muted:#a6adc0;--line:#2a3040;--nav:#0a0c12;--shadow:0 18px 55px rgba(0,0,0,.34)}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font:15px/1.55 Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,Arial,sans-serif;min-height:100vh}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:none}.container{width:min(1160px,calc(100% - 32px));margin:0 auto;padding:32px 0}.narrow{max-width:790px}.site-nav,.admin-nav{background:rgba(21,22,32,.96);color:#fff;position:sticky;top:0;z-index:30;backdrop-filter:blur(14px)}.nav-inner{padding:14px 0;display:flex;justify-content:space-between;align-items:center;gap:18px}.brand{font-weight:900;font-size:20px;color:#fff}.brand span{color:#9c91ff}.nav-links{display:flex;align-items:center;gap:8px}.nav-links a,.icon-btn{color:#fff;padding:9px 12px;border-radius:10px;border:0;background:transparent;font:inherit;cursor:pointer}.nav-links a:hover,.icon-btn:hover{background:rgba(255,255,255,.09)}.hero{background:radial-gradient(800px 300px at 15% 20%,rgba(104,87,235,.35),transparent 65%),linear-gradient(135deg,#171821,#31286c);color:#fff;padding:58px 0 86px}.hero .container{padding:0}.eyebrow{font-size:13px;text-transform:uppercase;letter-spacing:.12em;color:#bcb5ff;font-weight:800}.hero h1{font-size:clamp(34px,6vw,62px);line-height:1.03;margin:16px 0 12px}.hero p{color:#dedbf7;font-size:18px;max-width:680px;margin:0}.card,.table-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:28px;box-shadow:var(--shadow)}.hero+main{margin-top:-46px}.form-grid{display:grid;gap:18px}.two{display:grid;grid-template-columns:1fr 1fr;gap:18px}label{display:grid;gap:7px;font-weight:750}small,.muted{color:var(--muted);font-weight:400}input,select,textarea{width:100%;border:1px solid var(--line);border-radius:12px;padding:13px 14px;background:var(--surface);color:var(--text);font:inherit;outline:none}input:focus,select:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 4px rgba(104,87,235,.14)}textarea{resize:vertical}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid var(--line);border-radius:12px;padding:12px 18px;background:var(--surface);color:var(--text);font-weight:850;cursor:pointer}.btn.primary{background:linear-gradient(135deg,var(--accent),#7657ee);border-color:transparent;color:#fff}.btn.primary:hover{background:var(--accent2)}.alert{border-radius:12px;padding:13px 15px;margin:0 0 18px}.alert.error{background:#fff0f1;color:#9e2331}.alert.success{background:#eaf9f3;color:#126a4c}.alert.info{background:#eef1ff;color:#37317e}.center{text-align:center}.hp{position:absolute;left:-9999px}.file-drop{position:relative;border:1.5px dashed #b7bed0;border-radius:14px;padding:20px;text-align:center;background:var(--surface2);color:var(--muted);cursor:pointer}.file-drop input{position:absolute;inset:0;opacity:0;cursor:pointer}.file-drop strong{display:block;color:var(--text);margin-bottom:3px}.success-box{text-align:center;margin-top:80px}.success-icon{width:72px;height:72px;border-radius:50%;display:grid;place-items:center;margin:0 auto 18px;background:#e7f8f1;color:var(--success);font-size:38px;font-weight:900}.ticket-head{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:24px}.ticket-head h1{margin:8px 0 4px;font-size:clamp(24px,4vw,38px)}.ticket-meta{display:flex;gap:8px;flex-wrap:wrap}.badge{display:inline-flex;padding:6px 10px;border-radius:999px;font-weight:800;font-size:13px;background:#eee}.badge.open{background:#fff3d8;color:#8b5d00}.badge.waiting{background:#eaf0ff;color:#3652a5}.badge.answered{background:#e5f7ef;color:#12704c}.badge.closed{background:#eceef2;color:#555c6c}.conversation{display:grid;gap:16px;margin-bottom:24px}.message{max-width:82%;background:var(--surface);border:1px solid var(--line);border-radius:18px 18px 18px 5px;padding:18px 20px;box-shadow:0 7px 25px rgba(25,27,45,.05)}.message.admin{margin-left:auto;background:linear-gradient(135deg,#f0edff,#ebe7ff);color:#201b55;border-color:#d8d1ff;border-radius:18px 18px 5px 18px}html[data-theme=dark] .message.admin{background:#282341;color:#f2efff;border-color:#423a67}.message-meta{display:flex;justify-content:space-between;gap:20px;margin-bottom:10px;color:var(--muted);font-size:13px}.message-meta strong{color:inherit}.attachment{display:inline-block;margin-top:12px;padding:8px 11px;border-radius:9px;background:rgba(104,87,235,.10)}.dashboard-head{display:flex;align-items:center;justify-content:space-between;gap:20px}.dashboard-head h1{margin-bottom:4px}.search{display:flex;gap:8px;min-width:min(100%,370px)}.stats{display:grid;grid-template-columns:repeat(5,1fr);gap:14px;margin:20px 0}.stat{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:18px;color:var(--text);transition:.2s}.stat:hover{transform:translateY(-2px);box-shadow:var(--shadow)}.stat strong{display:block;font-size:28px}.stat span{color:var(--muted)}.table-card{padding:0;overflow:auto}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:16px 18px;border-bottom:1px solid var(--line)}th{font-size:12px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}tbody tr{cursor:pointer}tbody tr:hover{background:var(--surface2)}.empty{text-align:center;color:var(--muted);padding:50px}.login{max-width:480px;padding-top:10vh}.status-form select{min-width:180px}.priority-dot{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:7px;background:#9aa1b2}.priority-dot.high{background:#e08b24}.priority-dot.urgent{background:#dc4055}.priority-dot.low{background:#55a37d}.back-link{display:inline-flex;margin-bottom:18px}.page-title{margin:0}.toolbar{display:flex;gap:8px;align-items:center;flex-wrap:wrap}@media(max-width:820px){.two,.stats{grid-template-columns:1fr 1fr}.stats .stat:last-child{grid-column:1/-1}.message{max-width:94%}.dashboard-head,.ticket-head{align-items:stretch;flex-direction:column}.search{width:100%}.card{padding:20px}.hero{padding:42px 0 70px}.nav-inner{padding:11px 0}.nav-links a:not(.keep-mobile){display:none}th:nth-child(4),td:nth-child(4){display:none}}@media(max-width:520px){.two,.stats{grid-template-columns:1fr}.stats .stat:last-child{grid-column:auto}.container{width:min(100% - 20px,1160px)}.hero h1{font-size:38px}.message{max-width:100%}.search{flex-direction:column}.btn{width:100%}}

/* ===== 41-Designs Premium Support v3 ===== */
body.support-home{background:linear-gradient(180deg,#10111a 0,#17152c 480px,var(--bg) 480px);background-attachment:fixed}.support-home .site-nav{background:rgba(12,13,21,.76);border-bottom:1px solid rgba(255,255,255,.07)}.support-home .nav-inner{padding:17px 0}.support-home .brand{display:flex;align-items:center;gap:12px;font-size:16px}.brand-mark{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;background:linear-gradient(135deg,#8d7cff,#5e46dc);box-shadow:0 8px 24px rgba(104,87,235,.32);font-size:15px}.support-home .brand>span:last-child{display:grid;line-height:1.15}.support-home .brand b{font-size:16px}.support-home .brand small{font-size:11px;color:#a6a8b7;font-weight:600;margin-top:3px}.hero-support{background:radial-gradient(800px 440px at 15% 10%,rgba(119,92,255,.30),transparent 68%),radial-gradient(650px 400px at 84% 24%,rgba(73,51,187,.27),transparent 70%);padding:70px 0 106px}.hero-support__grid{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(280px,.65fr);gap:70px;align-items:end}.hero-support h1{max-width:780px;font-size:clamp(45px,6.2vw,78px);letter-spacing:-.045em}.hero-support h1 span{background:linear-gradient(90deg,#b4aaff,#7c6aff);-webkit-background-clip:text;background-clip:text;color:transparent}.hero-support p{font-size:19px;line-height:1.75;max-width:760px}.live-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#6ee7b7;box-shadow:0 0 0 5px rgba(110,231,183,.12);margin-right:8px}.hero-trust{display:flex;flex-wrap:wrap;gap:14px 24px;margin-top:30px;color:#cbc8df;font-size:14px;font-weight:750}.response-card{border:1px solid rgba(255,255,255,.12);background:rgba(255,255,255,.055);border-radius:20px;padding:26px;backdrop-filter:blur(16px);box-shadow:0 25px 70px rgba(0,0,0,.20)}.response-card span,.response-card small{display:block;color:#aaa7bd}.response-card strong{display:block;font-size:23px;line-height:1.2;margin:8px 0;color:#fff}.support-layout{display:grid;grid-template-columns:minmax(260px,.7fr) minmax(0,1.3fr);gap:50px;align-items:start;margin-top:-62px;padding-bottom:72px}.support-intro{padding-top:82px;position:sticky;top:90px}.section-kicker{font-size:12px;letter-spacing:.14em;color:var(--accent);font-weight:900}.support-intro h2{font-size:clamp(28px,3vw,42px);line-height:1.13;letter-spacing:-.035em;margin:14px 0}.support-intro>p{color:var(--muted);font-size:16px}.support-steps{display:grid;gap:14px;margin-top:30px}.support-steps div{display:flex;align-items:center;gap:14px;padding:13px 0;border-bottom:1px solid var(--line)}.support-steps b{color:var(--accent);font-size:12px}.support-steps span{font-weight:750}.request-card{border-radius:28px;padding:clamp(24px,4vw,42px);box-shadow:0 28px 90px rgba(17,18,38,.15)}.request-card label>span:first-child{display:flex;justify-content:space-between;gap:10px}.request-card input,.request-card select,.request-card textarea{border-radius:14px;padding:15px 16px;background:var(--surface2);border-color:transparent;box-shadow:inset 0 0 0 1px var(--line)}.request-card input:focus,.request-card select:focus,.request-card textarea:focus{background:var(--surface);box-shadow:0 0 0 4px rgba(104,87,235,.13),inset 0 0 0 1px var(--accent)}.request-card textarea{min-height:180px}.file-drop{padding:25px;border-radius:16px;transition:.2s}.file-drop:hover{border-color:var(--accent);background:rgba(104,87,235,.055)}.file-drop__icon{display:grid;width:38px;height:38px;border-radius:12px;place-items:center;background:rgba(104,87,235,.12);color:var(--accent);font-size:22px;margin:0 auto 10px}.submit-btn{min-height:56px;border-radius:15px;font-size:16px;justify-content:space-between;padding-left:22px;padding-right:20px;box-shadow:0 14px 35px rgba(104,87,235,.24)}.submit-btn b{font-size:20px}.privacy-note{text-align:center;color:var(--muted);font-size:12px;margin:0}.support-footer{border-top:1px solid var(--line);background:var(--surface)}.support-footer .container{display:flex;justify-content:space-between;align-items:center;padding:24px 0;color:var(--muted);font-size:13px}.support-footer div div{display:flex;gap:20px}
/* ticket and success polish */
.success-box{max-width:720px;padding:48px;margin-left:auto;margin-right:auto;border-radius:28px}.success-box h1{font-size:clamp(31px,4vw,46px);margin:8px 0}.success-box p{color:var(--muted);font-size:16px}.success-icon{box-shadow:0 0 0 12px rgba(18,128,91,.08)}.ticket-head{padding-top:28px}.conversation{padding:10px 0}.message{padding:21px 23px;border-radius:22px 22px 22px 6px}.message.admin{border-radius:22px 22px 6px 22px}.message-body{font-size:16px;line-height:1.7}.ticket-head .badge{padding:8px 13px}.ticket-head h1{letter-spacing:-.025em}
@media(max-width:900px){.hero-support__grid,.support-layout{grid-template-columns:1fr}.hero-support__aside{display:none}.support-intro{position:static;padding-top:0}.support-layout{gap:26px;margin-top:-46px}.support-intro{background:var(--surface);border:1px solid var(--line);border-radius:22px;padding:24px;box-shadow:var(--shadow)}.support-steps{grid-template-columns:repeat(3,1fr);gap:8px}.support-steps div{display:grid;gap:3px;border:0;background:var(--surface2);border-radius:12px;padding:12px}.hero-support{padding:54px 0 90px}}
@media(max-width:620px){.hero-support h1{font-size:43px}.hero-support p{font-size:16px}.hero-trust{display:grid;gap:8px}.support-steps{grid-template-columns:1fr}.support-steps div{display:flex}.request-card{border-radius:20px}.support-footer .container{align-items:flex-start;gap:14px;flex-direction:column}.support-footer div div{flex-wrap:wrap}.nav-links .keep-mobile{font-size:13px}.support-home .brand small{display:none}}

/* ===== Live-Finish v4 ===== */
.ticket-nav{position:sticky;top:0;z-index:20;background:rgba(24,25,37,.94);backdrop-filter:blur(16px)}
.ticket-page,.admin-ticket-page{padding-top:36px;padding-bottom:70px;max-width:1040px}
.ticket-kicker{display:inline-flex;align-items:center;padding:7px 11px;border-radius:999px;background:rgba(104,87,235,.10);color:var(--accent);font-size:12px;font-weight:900;letter-spacing:.08em}
.ticket-meta-line{display:flex;flex-wrap:wrap;gap:8px 18px;color:var(--muted);font-size:14px;margin-top:10px}
.ticket-meta-line a{color:var(--accent)}
.ticket-head-admin,.ticket-head-customer{padding:26px 0 18px;border-bottom:1px solid var(--line);margin-bottom:28px}
.ticket-head-admin h1,.ticket-head-customer h1{margin:12px 0 0;max-width:760px}
.status-form label{display:grid;gap:7px;color:var(--muted);font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.07em}
.status-form select{background:var(--surface);font-size:14px;font-weight:800}
.conversation-admin,.customer-conversation{position:relative;padding:8px 0 16px}
.conversation-admin:before,.customer-conversation:before{content:"";position:absolute;left:24px;top:0;bottom:0;width:1px;background:var(--line);z-index:-1;opacity:.65}
.card-heading{display:flex;justify-content:space-between;align-items:end;gap:20px;margin-bottom:22px}
.card-heading h2{margin:7px 0 0}
.reply-card{margin-top:18px;border-radius:24px}
.file-drop.compact{min-height:82px;text-align:left;display:flex;flex-direction:column;align-items:flex-start;justify-content:center;padding:17px 20px}
.file-drop.compact strong{color:var(--text)}
.file-drop.compact span{font-size:12px;color:var(--muted)}
.danger-zone{margin-top:28px;border:1px solid rgba(205,49,70,.24);border-radius:18px;background:rgba(205,49,70,.035);overflow:hidden}
.danger-zone summary{cursor:pointer;padding:17px 20px;color:#b62f45;font-weight:850;list-style:none}
.danger-zone summary::-webkit-details-marker{display:none}
.danger-zone__body{display:grid;grid-template-columns:1fr minmax(300px,.8fr);gap:30px;padding:4px 20px 22px;border-top:1px solid rgba(205,49,70,.15)}
.danger-zone__body h3{margin:18px 0 5px}.danger-zone__body p{margin:0;color:var(--muted)}
.danger-zone__body form{display:grid;gap:10px;padding-top:16px}.danger-zone__body label{display:grid;gap:7px;font-size:13px}.danger-zone__body input{background:var(--surface)}
.btn.danger{background:#c93048;color:#fff;border-color:#c93048}.btn.danger:hover{background:#ad263c}
.closed-note{margin-top:22px}.customer-reply-card{margin-bottom:40px}
@media(max-width:720px){.card-heading{align-items:flex-start;flex-direction:column}.danger-zone__body{grid-template-columns:1fr}.ticket-page,.admin-ticket-page{padding-top:22px}.ticket-head-admin,.ticket-head-customer{padding-top:16px}.ticket-meta-line{display:grid;gap:5px}.conversation-admin:before,.customer-conversation:before{display:none}}

/* ===== 41-DESIGNS SUPPORT BRAND REFRESH v6 ===== */
:root{
 --accent:#2caeff;
 --accent2:#7bd7ff;
 --text:#eef9ff;
 --muted:#91a7b8;
 --bg:#03080e;
 --surface:#0a1420;
 --surface2:#0d1a28;
 --line:rgba(134,214,255,.13);
 --shadow:0 30px 90px rgba(0,0,0,.48);
}
html[data-theme="light"]{--text:#07111d;--muted:#5f7180;--bg:#edf7fd;--surface:#fff;--surface2:#f3f9fd;--line:rgba(7,70,110,.13);--shadow:0 28px 70px rgba(31,93,130,.14)}
body{background:radial-gradient(900px 600px at 10% 5%,rgba(0,145,255,.15),transparent 65%),radial-gradient(700px 500px at 90% 12%,rgba(84,210,255,.10),transparent 65%),var(--bg)}
.site-nav,.admin-nav,.ticket-nav{background:rgba(3,9,15,.84)!important;border-bottom:1px solid rgba(117,207,255,.12)!important;backdrop-filter:blur(22px)}
.support-brand{display:flex!important;align-items:center;gap:11px}.support-brand img{width:54px;height:42px;object-fit:contain;filter:drop-shadow(0 5px 12px rgba(0,148,255,.30))}.support-brand>span{display:grid;line-height:1.1}.support-brand b{font-size:16px}.support-brand small{margin-top:4px;color:#849aaa;font-size:11px}
body.support-home{background:linear-gradient(180deg,#03070d 0,#071525 530px,var(--bg) 530px)}
.hero-support{position:relative;overflow:hidden;background:radial-gradient(820px 480px at 12% 18%,rgba(0,130,255,.28),transparent 67%),radial-gradient(760px 460px at 90% 20%,rgba(61,202,255,.18),transparent 65%);border-bottom:1px solid rgba(124,215,255,.10)}
.hero-support:after{content:"41";position:absolute;right:4vw;top:-12px;font-size:min(31vw,430px);font-weight:1000;line-height:1;color:transparent;-webkit-text-stroke:1px rgba(151,225,255,.07);pointer-events:none}
.hero-support h1 span{background:linear-gradient(180deg,#fff 5%,#bfeaff 45%,#49bfff 72%,#0e7cd2 100%);-webkit-background-clip:text;background-clip:text;color:transparent;filter:drop-shadow(0 0 25px rgba(39,172,255,.18))}
.eyebrow,.section-kicker{color:#72d3ff}.live-dot{background:#59d6ff;box-shadow:0 0 0 5px rgba(89,214,255,.12),0 0 22px rgba(64,195,255,.65)}
.response-card,.request-card,.card{background:linear-gradient(145deg,rgba(17,34,50,.93),rgba(7,16,26,.92));border:1px solid rgba(137,217,255,.14);box-shadow:0 28px 85px rgba(0,0,0,.48),inset 0 1px 0 rgba(255,255,255,.055)}
html[data-theme="light"] .response-card,html[data-theme="light"] .request-card,html[data-theme="light"] .card{background:linear-gradient(145deg,#fff,#f5fbff)}
.request-card input,.request-card select,.request-card textarea,input,select,textarea{background:rgba(3,10,17,.55)!important;border:1px solid rgba(138,216,255,.12)!important;color:var(--text)!important}.request-card input:focus,.request-card select:focus,.request-card textarea:focus,input:focus,select:focus,textarea:focus{border-color:#31b5ff!important;box-shadow:0 0 0 4px rgba(49,181,255,.12)!important}
.btn.primary{background:linear-gradient(135deg,#e5f7ff,#82d9ff 42%,#168fe9);color:#04101a;border-color:rgba(255,255,255,.55);box-shadow:0 15px 36px rgba(0,142,230,.27),inset 0 1px 0 #fff}.btn.primary:hover{transform:translateY(-2px);box-shadow:0 20px 50px rgba(0,153,245,.38),0 0 0 5px rgba(54,188,255,.10)}
.file-drop{background:rgba(37,149,213,.055);border-color:rgba(112,205,255,.20)}.file-drop__icon{background:rgba(41,176,255,.13);color:#64d1ff}
.stat{background:linear-gradient(150deg,rgba(18,35,52,.94),rgba(6,14,23,.90));border:1px solid rgba(127,211,255,.13);box-shadow:inset 0 1px 0 rgba(255,255,255,.045)}.stat strong{background:linear-gradient(180deg,#fff,#7fd7ff);-webkit-background-clip:text;background-clip:text;color:transparent}
.table-card{border:1px solid rgba(126,211,255,.12);overflow:hidden}.table-card tbody tr:hover{background:rgba(39,169,239,.07)}
.badge.open{background:rgba(48,177,255,.13);color:#70d4ff}.badge.waiting{background:rgba(255,190,67,.12);color:#ffd273}.badge.answered{background:rgba(54,209,158,.12);color:#70e4bb}.badge.closed{background:rgba(145,160,174,.12);color:#b9c5cf}
.message{background:linear-gradient(145deg,#102132,#0a1622);border:1px solid rgba(126,211,255,.12);box-shadow:0 14px 38px rgba(0,0,0,.20)}.message.admin{background:linear-gradient(145deg,#0b3752,#09243a);border-color:rgba(78,198,255,.24)}
html[data-theme="light"] .message{background:#fff}html[data-theme="light"] .message.admin{background:#eaf8ff}
.success-logo{display:block;width:150px;height:90px;object-fit:contain;margin:0 auto 4px;filter:drop-shadow(0 8px 18px rgba(0,148,255,.22))}.success-icon{background:linear-gradient(135deg,#8ce3ff,#168ee7)!important;color:#04101a!important}
.login-card{position:relative;overflow:hidden}.login-brand{display:flex;align-items:center;justify-content:center;gap:10px;margin-bottom:12px;color:var(--muted);font-weight:800}.login-brand img{width:70px;height:55px;object-fit:contain}
.support-footer{background:rgba(3,9,15,.72);border-top-color:rgba(120,210,255,.10)}
@media(max-width:620px){.support-brand img{width:43px;height:35px}.support-brand small{display:none}.hero-support:after{display:none}}